Expedite Transcription
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Business Platform Design & Development
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Case Study
Expedite Transcription Services: Advancing Medical Dictation with Cutting-Edge Web Application and Mobile App
Established in 1996, Expedite Transcription Services has emerged as a premier Medical Transcription provider in British Columbia. Offering clients four efficient dictation options, including telephone, digital handheld, microphone tool, and their cutting-edge mobile app, ETS dictation, Expedite sought to modernize their software to meet 2019 standards. The upgraded web application seamlessly records dictations through these methods, facilitating smooth transmission to Expedite. Subsequently, the software system converts dictations into jobs, efficiently assigned to dedicated typists, serving doctors, lawyers, and other professionals.





We are problem solvers
We solve complex problems through custom software and app development by optimizing business processes, driving innovation, and helping clients achieve their goals with tailored solutions.
Challenge
To efficiently record confidential voice dictations using state-of-the-art software and hardware, Essential Designs rises to the occasion, catering to esteemed leaders within government organizations, medical practitioners, and individuals with demanding schedules. The integration of traditional telephone dictation with contemporary digital management within a compliant framework poses considerable complexities, but our team adeptly tackles this challenge.
Solution
We have meticulously engineered a security-compliant dictation solution that seamlessly bridges the gap between outdated phone systems and contemporary digital servers. The final product resides within a robust HIPAA-compliant environment, guaranteeing the highest levels of data protection and sensitivity. Our innovative system empowers customers, including leaders in government organizations, doctors, and individuals with tight schedules, to effortlessly record voice notes through analog phone systems. These recordings are then diligently encoded and securely transmitted via our advanced security infrastructure, ensuring safe storage, effortless reference, and seamless review of the invaluable data.

The Essential Process
Planning
Defining requirements, creating a timeline, allocating resources, and establishing milestones for progress tracking.
Wireframing is an essential step in software design, allowing for visual planning of interface elements and User flows.
Wireframing
Design
User research, prototyping, testing, and iteration to create an effective and intuitive interface.
Building and refining the desired functionality in iterative milestones.
Code
Testing
Utilizing multiple layers of testing to ensure the final product meets the exact specifications and quality standards of our clients.
Migrating the final code from development to production environments (the real world!).
Deployment
"..we’ve found that the value they deliver is significantly above everyone else that we deal with"
Rick Twaddle
,
Senior Business Analyst
,
Teck
Interested?
Work with us!
Contact us to discuss and collaborate on your software or app project!
