Operations software
Keep track of jobs, requests and approvals without chasing updates across inboxes.
Work queues / Approvals / Scheduling Services Business platforms
Software built around how your team works.
When spreadsheets and disconnected systems slow your team down, we help bring the work together. Build a platform for your processes, people and customers.
Over 18 years of software development experience.
Built by Essential Designs
Featured projectHoneywell
Business platforms
Give the work a place to happen.
Start with the process that causes the most friction. We can build around it and connect the systems you still need.
Customer & partner portals
Give customers or suppliers access to the information and actions that belong to them.
Accounts / Documents / PermissionsReporting tools
Bring the records behind a report together so your team can check the detail and act on it.
Dashboards / Exports / Audit trailsSystem connections
Move data between the software you use, with checks for missing records and failed transfers.
APIs / Data migration / AutomationSelected projects
See the business platforms we’ve built.
Honeywell
Web applicationA web-based platform for global licence key management.
Read the case study
Good Roads
Web applicationA vendor database that helps government agencies find suppliers and manage procurement.
Read the case studyOur process
How we’ll work with you.
We start with the people doing the work. Together we map the process, decide what belongs in the platform and plan a rollout your team can manage.
Tell us what you have in mindMap the current process
Look at the handoffs, spreadsheets and systems involved. Find where work stalls or information gets entered twice.
Design the everyday tasks
Work through screens and permissions with the people who will use them. Include exceptions and approvals.
Build and connect
Develop the platform, connect the agreed systems and test with representative data.
Move the team across
Plan data migration, training and a staged rollout. Keep a clear route for questions and fixes.
Details to work through.
Keep the useful systems
A custom platform does not have to replace everything. Connect what works and rebuild the parts that get in the way.
Web applicationsAutomate the handoffs
Use rules for predictable tasks. Where a task needs interpretation, assess AI with a defined review step.
AI & automationMake ownership clear
Decide who manages access, supports users and looks after updates as the platform becomes part of daily work.
Software supportQuestions about your project.
Can we replace part of a system rather than all of it?
Yes. We can scope a specific workflow or module and connect it to systems you keep. This can also make migration more manageable.
Can you move our existing data?
We assess the source data first, including duplicates, missing fields and ownership. We then plan mapping, trial imports and checks before moving production records.
Can different teams have different permissions?
Yes. We define roles, access rules and approval steps around the people who use the platform and the records they need.
How do you estimate the project?
We work through workflows, users, integrations, reporting and migration before estimating. A phased scope can separate the first useful release from later additions. Our project estimate checklist can help you prepare.
Will we own the custom code?
You own the custom code we build for your project. We identify third-party services and licence requirements when agreeing the scope.