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Maxwell Merchant Solutions Case Study

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Mobile App Design & Development

Maxwell Merchant Solutions app screen

iOS conversion of current Java-based Android enterprise app

About

Maxwell is Canada's leading provider of secure payment technologies, offering merchant support, integrated solutions, digital displays, and data security.

Planning a similar project? Explore our financial services software development services.

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We are problem solvers

We solve complex problems through custom software and app development by optimizing business processes, driving innovation, and helping clients achieve their goals with tailored solutions.

Challenge

Maxwell Merchant Solutions had an enterprise service management platform that it used to dispatch calls to contractors to service Point of Sale terminals. Maxwell recently deployed an enterprise mobile app to assist field technicians in accessing the system. The enterprise app is written in Java for Android only, so Maxwell wanted the app ported to iOS so field technicians can use any type of mobile device to access the system. 

Solution

A native iOS app with optimization and quality-of-life improvements over the existing Android version, including UI/cosmetic changes, while maintaining the core functionalities of the existing app. Our new designs were ultimately applied to the Android app as well. The application is used by Field Technicians to view work orders, check in and out of jobs, and manage inventory.

The Essential Process

Planning

Strategizing goals, requirements, and timelines to guide development efforts effectively and align stakeholders toward a common vision.

Code

Implementing logical, efficient, and maintainable software solutions based on design specifications using programming languages and best practices.

Wireframing

Creating skeletal outlines of interfaces to visualize layout, functionality, and user flow before advancing to detailed design and development.

Testing

Assessing software functionality, performance, and reliability through systematic examination to identify and resolve defects before deployment.

Design

Crafting aesthetic, intuitive, and functional user interfaces that enhance user experience and fulfill project objectives with creativity and precision.

Deployment

Releasing to production environments, ensuring seamless integration, optimal performance, and no disruption to users and operations.

"..we’ve found that the value they deliver is significantly above everyone else that we deal with"
Rick TwaddleSenior Business AnalystTeck

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