Can you take over software another company built?+
Yes. We start by reviewing the code, hosting, access, dependencies and deployment process. That tells us what we can manage immediately, what needs remediation and whether unsupported software needs an upgrade first.
Does daily patching mean changing production every day?+
We review security updates daily and deploy applicable, approved patches according to risk and the agreed maintenance plan. Some changes need compatibility testing or a maintenance window. Critical exposure is escalated for urgent action rather than waiting for the next routine release.
Can you maintain our existing hosting?+
We can work with your existing provider where the platform and access allow it. We establish which responsibilities belong to us, your host and any other suppliers. If a migration is needed, we explain why and agree on it before making changes.
What about software built with AI?+
We review the code and the way it runs, regardless of who or what wrote it. For applications using AI services or agents, the review also considers API keys, tool permissions, data access and the actions an agent is allowed to take.
Is emergency response or 24/7 support included?+
Coverage hours, response targets, emergency escalation and any incident-response work are agreed in your service plan. We make those responsibilities clear before management starts.
Can you guarantee we will never be breached?+
No service can guarantee that. Our role is to reduce exposure, maintain your systems, verify changes and keep recovery plans usable. You receive a clear view of what is covered and what still needs attention.
How is the service priced?+
We scope the service around your servers, applications, current condition and required coverage. You receive a proposal for ongoing management, with any initial cleanup or larger upgrades identified separately.